Do you ship outside the continental United States?
Unfortunately, due to a number of complications including shipping cost and manufacturer warranty we do not currently ship outside the 48 contiguous United States.

How long will it take for me to receive my items?
Due to the nature of our product offering, and vast selection of brands, it is too difficult to pinpoint a general ship time. Many of our items are custom built per customer specifications. These made to order items, will obviously take longer to arrive then items which are pre-manufactured and ready to ship. On each item we have listed a “Usually Ships In:” time frame which is specific to that particular item. This listing can be anywhere from 3 days to 8 weeks depending on the product. We strongly suggest you check this average ship time. It is located next to the product images under the name and item number. Please note this time frame is from when the order is placed to when it will ship out. You will still need to allow for time in transit, which can vary depending on the item weight and your location.

How will I know when my order ships?
Once your order has shipped, you will receive a complimentary shipping confirmation e-mail which will outline the shipping details for each item in your order. This will include the ship date, tracking number, and a link to the carrier's website.

How will I know when my order is to be delivered?
You can track your shipment using the information from your shipping confirmation e-mail. For items weighing under 150 lbs the shipment will most likely be delivered without notification from the carrier; however, on larger items weighing over 150 lbs the carrier will often call a day or two before to schedule a delivery time. This usually consists of a 4 hour window.

Can I upgrade my standard delivery?
Of course! We understand many of our products are pretty heavy; this is why we offer the option to upgrade to a white-glove in-home delivery service. These services ensure you have the option for in-home placement and guarantee your new item carefully and securely gets where you need it.